Privacy Policy 

1. Scope & Purpose

Applies to: B2C & B2B

This policy governs how Nomadia Signature, MTT, and TCT manage information collected through:

• Travel consultations and booking inquiries

• B2B partnership discussions and operations

• Website forms, emails, messages, or business communications

2. Information We Collect

Applies to: B2C & B2B

A. Personal & Business Information

Collected from both B2C and B2B users:

• Name, email address, phone number

• Company name (if applicable), country of residence

• Any other information you choose to provide via forms, WhatsApp, email, or shared documents

B. Usage Data

• IP address, browser type, pages visited, time spent on site

• Collected via cookies or web analytics

C. Communication Content

• Inquiries, consultation notes, trip preferences, attachments, and quotations

• Messages exchanged by email, messaging apps, or collaboration platforms

3. How We Use Your Information

A. Respond & Advise (B2C & B2B)

• Handle your inquiries and prepare personalized travel quotations

• Support itinerary design or partnership planning

B. Manage Partnerships (B2B)

• Coordinate group programs, invoicing, internal records, and non-commissioned reseller agreements

C. Service Delivery (B2C)

• Share relevant trip details with MTT or TCT for booking and operational execution

D. Improve & Comply (B2C & B2B)

• Analyze website traffic to improve user experience

• Retain records to meet tax, legal, or compliance obligations

4. Data Sharing & Confidentiality

Applies to: B2C & B2B

• No Third-Party Sales: We never sell or rent your data to unrelated third parties.

• Trusted Service Providers: We may share limited data with third parties (e.g., payment processors, hosting providers, analytics tools), all of whom are bound by confidentiality.

• Inbound Tour Operators: Data may be shared with MTT and TCT solely to manage the planning, booking, or operation of services.

• Legal Requirements: We may disclose personal data if legally required or to protect our legal rights.

5. Data Security

Applies to: B2C & B2B

We implement industry-standard security practices to protect your information, including:

• Secure servers, encryption protocols, and access restrictions

• Internal access limited to authorized personnel and trusted partners only

6. Data Retention

Applies to: B2C & B2B

We retain your information only as long as needed for the purposes outlined above or as required by law.

• When no longer required, your data will be securely deleted or anonymized.

7. Your Rights

Applies to: B2C & B2B

If you are located in Canada, the EU, or another jurisdiction with data protection laws, you may:

• Access & Correction: Request a copy of your personal data or correct inaccuracies

• Erasure: Request deletion of your data, subject to legal or operational retention obligations

• Contact Us: To exercise your rights, email us at florence@nomadiasignature.com. We will respond within 30 days.

8. International Transfers

Applies to: B2C & B2B

To fulfill services, your information may be transferred to:

• Tunisia, where MTT and TCT operate and manage your travel arrangements

• Canada, where Nomadia Signature is based and stores business records
  By submitting your data, you consent to such international transfers under applicable legal safeguards.

9. Cookies & Tracking

Applies to: B2C & B2B

We use cookies and similar technologies to:

• Analyze site traffic and usage

• Improve website performance

• Support user session management

You may disable cookies in your browser settings, though some website features may be affected.

10. Policy Updates

Applies to: B2C & B2B

We may update this Privacy Policy to reflect changes in our practices, service providers, or legal requirements.

• The “Last updated” date will indicate the latest revision.

• Continued use of our services indicates your acceptance of any changes.